Thank you for choosing Pipihiri ! We are dedicated to providing you with the best service possible. Please read our Shipping and Delivery Policy carefully to understand how your order will be processed and delivered.

Shipping Methods:
We offer shipping through trusted carriers to ensure your order reaches you safely and on time. Our available shipping methods include standard shipping and expedited shipping.

Processing Time:
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotions, processing times may be slightly longer.

Shipping Rates:
Shipping rates are calculated based on the weight of your order, destination, and chosen shipping method. You will see the shipping cost during the checkout process before completing your order.

Delivery Time:
Delivery times vary depending on your location and the chosen shipping method but we usually deliver products under 3-6 working days maximum. Estimated delivery times are provided during checkout for your convenience. Please note that these are estimates, and actual delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

International Shipping:
We offer international shipping to select countries. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Any additional customs fees or taxes imposed by the destination country are the responsibility of the customer.

Order Tracking:
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number through our website or the carrier’s website.

Delivery Confirmation:
Delivery confirmation is provided for all orders. Upon delivery, please ensure that someone is available to receive the package. If no one is available, the carrier may leave a delivery notification or attempt delivery on another day.

Damaged or Lost Shipments:
In the rare event that your order is damaged during transit or lost in transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a replacement or refund as soon as possible.

Returns and Exchanges:
For information on returns and exchanges, please refer to our Returns and Refunds Policy.

Contact Us:
If you have any questions or concerns about your order or our shipping and delivery policy, please don’t hesitate to contact our customer service team. We are here to assist you every step of the way.

Thank you for shopping with Pipihiri ! We appreciate your business.