Help Centre

Frequently Asked Questions

Everything you need to know about our handcrafted terracotta products, care guides, and how to order.

Tealight Candle Holders

What is a terracotta tealight candle holder?+

A terracotta tealight candle holder is a handcrafted clay vessel designed to hold a small tealight candle. At Pipihiri, each holder is shaped from natural terracotta clay and hand-painted by Indian artisans. The warm clay diffuses candlelight beautifully, creating a soft, golden ambient glow – perfect for Diwali, festivals, and everyday home decor.

How do tealight candle holders work?+

Use a candle that fits the holder with adequate clearance and follow its instructions. Check the dimensions on the product page; contact us if you are unsure which candle to use.

Are tealight candle holders safe to use?+

Place the holder on a stable, heat-resistant surface away from flammable materials. Never leave a lit candle unattended, keep it away from children and pets, and allow the holder to cool before moving it.

Are terracotta tealight holders toxic or harmful?+

The clay body and decorative finish are different materials. Do not assume that a painted product is food-safe or certified non-toxic. Contact us for finish-specific information if that matters for your intended use.

How long do tealights burn inside a terracotta holder?+

Burn time depends on the candle. Follow the candle manufacturer’s instructions and extinguish it before it reaches its stated limit. Do not leave a flame unattended.

Are tealight holders eco-friendly?+

Our candle holders use terracotta clay and painted finishes. We do not make a blanket claim that every finished piece is biodegradable, plastic-free or environmentally preferable to other materials. Choose a piece you can care for and reuse.

What designs does Pipihiri offer?+

Browse current candle holder designs including Owl, Cow, Elephant, Dog, Reindeer, Hanging Bird and Pumpkin. View available designs and colours.

What makes terracotta holders different from metal or glass?+

The clay texture, hand-painted patterns and small variations give terracotta holders a distinctive appearance. Choose by design, dimensions and care requirements rather than assuming one material is always better.

Terracotta Planters

Are terracotta planters good for plants?+

Unglazed terracotta can release moisture through its porous walls. Plant health also depends on drainage, pot size, soil and watering. A painted or sealed decorative planter may behave differently; check the product details before planting directly into it.

Do Pipihiri planters have drainage holes?+

Check the individual product description or ask us to confirm drainage for your selected planter. Do not assume every decorative planter has a drainage hole. Use a suitable inner pot if needed and protect the surface underneath.

Which plants work best in terracotta planters?+

Choose a planter that suits your plant’s root space, drainage and watering needs. Check whether the selected piece is intended for direct planting or for holding a nursery pot.

How do I care for a terracotta planter?+

Painted and unpainted terracotta need different care. Dust a painted decorative planter with a soft, dry cloth. Do not soak, scrub, or apply vinegar or cleaners without finish-specific advice. Empty any standing water and protect the surface underneath.

Can terracotta planters be used outdoors?+

Check the individual product’s intended use. Ask us before exposing a painted or decorative planter to prolonged rain or outdoor weather.

Pen Stands

What types of pen stands does Pipihiri offer?+

Pipihiri offers handcrafted terracotta pen stands designed for study tables and office desks. Each is hand-painted with unique Indian motifs, making them both practical desk organizers and attractive decor pieces. Popular for corporate gifting too.

Can I use Pipihiri pen stands for corporate gifting?+

Yes. Explore corporate gifting and share your quantity, budget and required date. Available products, packaging and delivery are confirmed for your order.

About Pipihiri

What makes Pipihiri products different from mass-produced decor?+

Every Pipihiri product is individually handmade by skilled Indian artisans using natural terracotta clay and traditional craft techniques. Unlike factory-made items, each piece carries slight variations that are part of its handcrafted character – making every purchase a unique piece of functional art.

Are Pipihiri products eco-friendly?+

Terracotta is clay-based, but a finished product can also include paints, coatings and other components. We avoid blanket biodegradability or chemical-free claims for finished products. Contact us if you need material details for a particular item.

What occasions are Pipihiri products suitable for?+

Explore ideas for Diwali, housewarmings, birthdays, hosts and colleagues. Choose a product that fits the recipient’s space and intended use. Browse handmade gift ideas.

How do I care for terracotta products?+

For painted decorative pieces, start with a soft, dry cloth and avoid soaking or abrasive cleaners. Ask for finish-specific advice before washing. Handle carefully, since terracotta can chip or break if dropped.

What is the price range of Pipihiri products?+

Prices depend on the product and selected option. Visit the shop for current prices, or browse the gifting collection by budget.

Do you accept bulk or wholesale orders?+

Yes – we welcome bulk orders for corporate gifting, event decor, and wholesale. Visit our corporate gifting page or contact us with your requirements and quantities for a custom quote.

What are your delivery timelines?+

Delivery depends on stock, quantity, the delivery PIN code and courier serviceability. Read our shipping policy and contact us before ordering for a fixed date. Bulk and personalised orders require separate confirmation.

No questions found matching your search.

Still Have Questions?

Our team is happy to help with anything not covered above – product advice, bulk orders, or custom requests.